The questions we hear most from churches and nonprofits evaluating Benemens. Don't see yours — just ask.
Yes. Card details are tokenized through PCI-compliant payment processing partners and never stored in plain text or held directly by Benemens. See how payments work.
No. Benemens is a giving and donor management platform, not a payment processor or bank — it connects to an established, PCI-compliant processing partner. Fiserv and PayPal are both live today, with Global Payments and Elavon on our roadmap.
Pricing depends on your organization's size and giving volume. The fastest way to get an exact number for your organization is a quick call — request a demo and we'll walk through it.
Yes. Staff can send a text appeal with a direct link to your giving page — donors tap it and complete a gift in under a minute. See Give by Text.
No app needed for donors or staff. The giving page, donor portal, and staff dashboard are all mobile-friendly web pages — they work in any browser, on any device.
No passwords to manage. Staff are invited by email and sign in with a one-time code sent to their inbox each time — nothing to reset, nothing to leak.
Yes. Benemens scales from a single church to a full network, with roll-up reporting across every site and scoped access so each staff member sees only what their role allows.
Yes. From their self-service donor portal, a donor can pause, change, or cancel a recurring gift, and see their full giving history, without calling your office.
It mainly depends on your existing payment processor relationship. We'll lay out the exact steps and timeline for your organization on a demo call.
Every gift, invite, and account change is logged and reviewable, staff access is scoped by role, and donor and staff sign-in is passwordless. See Payments & security.
Yes. Staff log cash and check gifts in seconds, and they appear alongside online gifts in each donor's history, the CSV export, and their year-end tax statement.
Yes. Staff record a DAF grant with the sponsor (for example, Fidelity Charitable) and the grant reference, and it shows as its own line in your payment-method reporting.
Yes. A donor pledges an amount to a campaign and sees their progress when they return. A pledge is a commitment, not a charge, and gifts they make to that campaign count toward it automatically.
Yes. Add your EIN once and every gift receipt includes the required acknowledgment language. Donors can also generate their own year-end giving statement any time. Please confirm receipt wording with your tax advisor.
Yes. Connect QuickBooks Online once and push settled gifts over as sales receipts with one click. Prefer a spreadsheet? Download a CSV of any month's gifts.
Yes. Turn on Spanish with one setting and donors choose English or Spanish for the giving page, portal, and receipts.
Yes. Your giving page and every campaign get a scannable QR code carrying your logo and colors, downloadable as a PNG or SVG, plus a shareable link.
Yes, if you turn it on. An optional checkbox lets a donor add a small amount so the full intended gift reaches you. It is off by default.
AI only drafts message text and checks it for compliance, and your staff always review and send. Giving insights and the ask-a-question box search your data with our own safe query engine, so donor names and gifts are never sent to the AI. Questions staff ask are logged for quality.
