Frequently asked questions

The questions we hear most from churches and nonprofits evaluating Benemens. Don't see yours — just ask.

Is Benemens PCI compliant?

Yes. Card details are tokenized through PCI-compliant payment processing partners and never stored in plain text or held directly by Benemens. See how payments work.

Do we have to switch banks or payment processors?

No. Benemens is a giving and donor management platform, not a payment processor or bank — it connects to an established, PCI-compliant processing partner. Fiserv and PayPal are both live today, with Global Payments and Elavon on our roadmap.

What does it cost?

Pricing depends on your organization's size and giving volume. The fastest way to get an exact number for your organization is a quick call — request a demo and we'll walk through it.

Can donors give by text?

Yes. Staff can send a text appeal with a direct link to your giving page — donors tap it and complete a gift in under a minute. See Give by Text.

Is there an app to download?

No app needed for donors or staff. The giving page, donor portal, and staff dashboard are all mobile-friendly web pages — they work in any browser, on any device.

How do staff log in — do we manage passwords?

No passwords to manage. Staff are invited by email and sign in with a one-time code sent to their inbox each time — nothing to reset, nothing to leak.

Can we use this across multiple campuses or a network of ministries?

Yes. Benemens scales from a single church to a full network, with roll-up reporting across every site and scoped access so each staff member sees only what their role allows.

Can donors manage their own recurring gifts?

Yes. From their self-service donor portal, a donor can pause, change, or cancel a recurring gift, and see their full giving history, without calling your office.

How long does setup take?

It mainly depends on your existing payment processor relationship. We'll lay out the exact steps and timeline for your organization on a demo call.

How is our data kept secure?

Every gift, invite, and account change is logged and reviewable, staff access is scoped by role, and donor and staff sign-in is passwordless. See Payments & security.

Still have questions?

We're happy to walk through your specific setup, one on one.

Request a demo